Anchorite — Refund Policy

Last updated: 19 August 2026

Why it is that simple

Every installation gets a substantial number of AI judgements free before any payment is possible, so you can find out whether Anchorite suits you before spending anything. If you paid and it still was not right, arguing about it would waste your time and ours.

How to request one

Email support@getanchorite.com from the address you paid with, or include your licence key. No reason is required. Refunds are issued to the original payment method and usually appear within five to ten working days, depending on your bank.

After fourteen days

Cancel at any time and you keep access until the end of the period you have already paid for; you are not charged again. We do not automatically refund part-used periods after fourteen days, but if something went wrong — the service was unavailable, or it was not working as described — email us and we will put it right.

Who processes the payment

Payments and refunds are handled by Paddle.com Market Ltd, who act as the Merchant of Record. Paddle is the seller on your receipt and their buyer terms apply to the transaction alongside these. You can also contact Paddle directly about a payment, though emailing us is usually faster.

Your statutory rights

This policy sits on top of your legal rights and does not replace them. UK and EU consumers have a statutory fourteen-day right to cancel a distance contract; where you asked for immediate access to a digital service and agreed that the cancellation period would not prevent it, that right may be reduced — but our own fourteen-day promise above applies regardless.

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Anchorite is made by Brandon Jagger. Contact: support@getanchorite.com